Privacy Policy Philippines Effective 2025

123jl Privacy Policy

This Privacy Policy explains how 123jl collects, uses, stores, and protects the personal information of players in the Philippines. By using our platform, you agree to the practices described here. We are committed to keeping your data safe and handling it responsibly at all times.

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What We Collect and Why

A clear breakdown of the personal data 123jl handles and the purpose behind each type.

Account Information

When you register on 123jl, we collect your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification. This information is required to create and maintain your account in compliance with Philippine regulations. We use it to verify that you meet the minimum age requirement of 21 years and to confirm your residency in the Philippines. Your account details are stored securely and are never shared with third parties for marketing purposes. You can update your personal information at any time by accessing your account settings on the platform.

Usage and Activity Data

We automatically collect information about how you interact with the 123jl platform, including the pages you visit, games you play, session duration, device type, browser version, and IP address. This data helps us understand how Filipino players use the platform so we can improve performance, fix technical issues, and personalise your experience. Activity logs are also used to detect unusual behaviour that may indicate fraud, account compromise, or a breach of our terms. We do not use this data to build profiles for sale to advertisers or external data brokers. Aggregated, anonymised usage statistics may be used internally for product development and reporting purposes.

Payment and Transaction Records

When you make a deposit or request a withdrawal on 123jl, we collect transaction details including the amount, payment method, timestamp, and reference number. We do not store full card numbers or sensitive banking credentials on our servers — payment processing is handled by regulated third-party payment providers operating under their own security standards. Transaction records are retained as required by Philippine financial regulations and are used to resolve disputes, process refunds, and comply with anti-money laundering obligations. You can view your full transaction history at any time from within your account dashboard. If you notice any discrepancy in your records, please contact our support team promptly.

Your Rights as a Filipino Player

Under the Philippine Data Privacy Act of 2012, you have specific rights over your personal information held by 123jl.

Right to Access and Correction

You have the right to request a copy of the personal data that 123jl holds about you at any time. If any of your information is inaccurate, incomplete, or outdated, you may request that we correct or update it without undue delay. Access requests can be submitted through the support contact listed on the platform, and we will respond within a reasonable timeframe in accordance with applicable Philippine law. We may ask you to verify your identity before releasing or amending any personal data to protect against unauthorised access. Keeping your information accurate helps us provide you with a smoother, more secure experience on the platform.

Right to Erasure and Objection

You may request the deletion of your personal data from our systems where it is no longer necessary for the purposes for which it was collected, or where you withdraw your consent and no other legal basis applies. Please note that certain data must be retained for a minimum period to comply with Philippine regulatory and anti-money laundering requirements, even after account closure. You also have the right to object to the processing of your data for direct marketing purposes, and we will honour such requests promptly. If you believe your data rights have been violated, you may lodge a complaint with the National Privacy Commission of the Philippines. We take all such concerns seriously and will cooperate fully with any regulatory inquiry.

Marketing Communications

123jl will only send you promotional messages, platform updates, or offers if you have given your explicit consent during registration or through your account preferences. You can withdraw consent for marketing communications at any time by updating your notification settings or by contacting our support team. Withdrawing marketing consent does not affect your ability to use the platform or receive essential service-related communications such as deposit confirmations and security alerts. We do not sell, rent, or share your contact details with third-party marketers. All communications from 123jl will clearly identify the sender and include an option to opt out.

Cookies and Tracking Technologies

123jl uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how the platform is used across different devices. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand player behaviour in aggregate so we can improve the overall experience for Filipino users. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect platform functionality. We do not use third-party advertising cookies or allow external ad networks to track your activity on the 123jl platform.

Common Privacy Questions

Quick answers to what Filipino players most often ask about data handling on 123jl.

123jl does not sell or rent your personal data to third parties. We may share limited information with regulated service providers — such as payment processors and identity verification partners — strictly to operate the platform and fulfil our legal obligations. All third-party partners are required to handle your data in accordance with applicable Philippine data protection law and our own contractual requirements. We will never share your data with advertisers or data brokers. If a legal authority requests your data under a valid court order or regulatory requirement, we are obligated to comply and will notify you where permitted by law.

When you close your 123jl account, we retain certain personal and transactional data for the minimum period required by Philippine financial regulations and anti-money laundering laws. This retention period is typically five years from the date of account closure, after which data is securely deleted or anonymised. During the retention period, your data is not used for any marketing or profiling purposes. If you have questions about what specific data is retained and for how long, you may contact our support team for a detailed explanation. We are committed to transparent data retention practices that respect your rights under the Data Privacy Act of 2012.

Yes. 123jl does not store full card numbers or sensitive banking credentials on its own servers. All payment transactions are processed through regulated third-party payment providers that operate under strict security standards, including encryption and secure data transmission protocols. We store only the minimum transaction metadata needed for record-keeping and dispute resolution. If you suspect any unauthorised transaction on your account, you should contact our support team immediately and we will investigate the matter as a priority. Your financial security is one of our most important responsibilities as a platform serving Filipino players.

You can submit a data access or deletion request by contacting the 123jl support team using the email address listed on the platform. Please include your registered account details and a clear description of your request so we can process it efficiently. We will verify your identity before actioning any request to protect against unauthorised data access. Most requests are processed within 15 business days, in line with the requirements of the Philippine Data Privacy Act. If you have further questions about your data rights, the FAQ page may also be helpful.

Questions About Your Privacy?

If you have any concerns about how 123jl handles your personal data, visit our FAQ page or create an account to access your full privacy settings and data preferences.